Senior Supply Planner

JOB DESCRIPTION 

• The Senior Supply Planner is responsible for translating demand signals into a feasible, prioritized supply plan. The role owns demand–supply balancing, STO creation and management, and controlled handling of demand changes, ensuring customer commitments are met while respecting capacity, material, and inventory constraints.
• This is a senior, decision-oriented role that acts as the integrator between Demand Planning, Factory Planning, Procurement, and Sales, with clear accountability for priorities, trade-offs, and escalations.

Key Responsibilities:
1. Demand–Supply Balancing (Core Accountability)

• Own the end-to-end demand–supply balancing process for assigned product families / regions.
• Assess demand versus available supply (capacity, material, inventory) and define feasible supply scenarios.
• Make prioritisation decisions based on agreed business rules (customer priority, revenue impact, risk).
• Identify gaps, constraints, and risks; proactively escalate issues with clear options and recommendations.
• Drive alignment with Demand Planning and Factory Planning on what can be delivered, when, and at what priority.

2. STO Creation & Management

• Own the creation, maintenance, and governance of Stock Transfer Orders (STOs) in line with the agreed supply plan.
• Translate the approved supply plan into STOs with correct quantities, request dates, and target ship dates.
• Manage STO changes (pull-in, push-out, quantity changes, cancellations) driven by demand changes or supply constraints.
• Ensure STO priorities reflect current business priorities and customer commitments.
• Actively monitor STO exceptions and take corrective actions in coordination with factories, procurement, and logistics.

3. Demand Change Management

• Own the assessment and impact analysis of demand changes (forecast updates, customer pull-ins, spikes, cancellations).
• Evaluate demand changes against supply feasibility and inventory position before execution.
• Decide whether and how demand changes can be absorbed; define trade-offs where required.
• Communicate clear outcomes and implications to Demand Planning, Sales, and Operations.
• Ensure demand changes are reflected consistently across the supply plan, STOs, and execution signals.

4. Exception & Priority Management

• Own exception management for shortages, capacity constraints, and delivery risks.
• Define and maintain priority rules for orders, STOs, and production signals.
• Drive resolution of hotlists, VIP orders, and sales escalations in a structured, transparent way.
• Ensure decisions are documented and communicated clearly to all stakeholders.

5. Cross-Functional Coordination. Act as the primary Supply Planning interface to:

• Demand Planning (forecast changes, assumptions, alignment)
• Factory / Production Planning (capacity, sequencing, execution feasibility)  Procurement / Material Planning (material availability, risks)
• Sales / Customer Support (commitments, priorities, exceptions)
• Key driver to set up and run S&OE cadence with the respective Stakeholders  Facilitate alignment rather than execution—Supply Planning decides what & when, factories decide how.

6. Process, Governance & Continuous Improvement

• Contribute to the development and standardisation of Supply Planning processes, templates, and rules.
• Support maturity improvements in demand–supply balancing and STO governance.
• Ensure data quality and planning discipline in the absence of full system automation.
• Act as a senior reference point and coach for less experienced planners.

Qualifications:

• Required Experience & Skills (Senior Level)
• Strong experience in Supply Planning, Production Planning, or Integrated Planning in a complex environment.
• Proven capability in demand–supply balancing and priority-based decision making.
• Hands-on experience with STOs, intercompany flows, and cross-plant planning.  High analytical capability; strong Excel skills and ability to work with imperfect data.
• Confident stakeholder management across Sales, Operations, and Procurement. Ability to work with different time zones across
• Comfortable making and defending decisions in ambiguous, fast-changing situations.
• Fluent in English and Vietnamese Seniority Indicators
• Operates independently with minimal supervision.
• Offers trade-off decisions, not just analysis.
• Acts as escalation point for complex demand/supply issues.
• Coaches others and shapes how Supply Planning is done, not just executed.