Property Manager / Operations Manager
Job Reference: 20787
Published Date: 26/03/2026
Job Type: Permanent
Salary: 30000000 (VND) - 50000000 (VND)
Industry: Real Estate or Property
Specialization: Operations,Customer Service
ROLE OVERVIEW
We are seeking an experienced Property Manager to lead operations across the portfolio (office building & serviced apartment and upcoming projects). You will oversee customer-facing teams and back-of-house functions, maintaining high service standards and ensuring the portfolio operates efficiently.
KEY RESPONSIBILITIES
- Manage day-to-day operations across all properties in the portfolio.
- Lead customer-facing teams: front desk, concierge, and tenant relations.
- Oversee back-of-house operations: cleaning, maintenance, and IT
- Set and enforce service standards benchmarked to international hospitality norms.
- Manage vendor contracts and third-party service providers.
- Develop and monitor operational budgets, maintenance schedules, and KPIs.
- Coordinate with leasing and finance teams on tenant onboarding and retention.
- Report regularly to senior management on performance and operational matters.
REQUIREMENTS
- 10+ years of experience in property management and/or hospitality operations
- Prior experience at an international hotel management company (e.g. Marriott, Accor) preferred.
- Managerial experience at a local Vietnamese operator (e.g. MVillage) is an advantage.
- Candidates from pure property advisory or agency backgrounds are not suitable
- Strong leadership skills; comfortable managing both white-collar and blue-collar teams.
- Hands-on operator, this is an active operations role.
- Basic English proficiency required.
