Staffing Consultant (HR Services)

JOB PURPOSE
The position is responsible for managing and coordinating staffing labor at client sites, ensuring operational efficiency, service quality, and satisfaction for both associates and clients and supporting HR, C&B, finance, and business development activities.

ROLES & RESPONSIBILITIES
HR tasks

• Manage full employee lifecycle including onboarding, offboarding, employment and termination as regulation.
• Monitor attendance, shifts, and performance, address employee inquiries on salary, benefits, processes and labor issues.
• Conduct orientation training for associates as requested.
• Legal update to associates and clients.
• In charge and support the recruitment process for client account under the assignment.

Client management

• Work closely with clients to understand their needs, implement staffing solutions, and ensure consistent service quality throughout the engagement.
• Provide regular reports, service summaries, and labor, HR-related consulting.
• Maintain client relationships and ensure service quality.

Accounting & Financial

• Process monthly billing and monitor client payments.
• Manage revenue and expense reports as requested.

Support in Business Development

• Maintain communication with existing clients to expand service scope.
• Support or join with manager in approaching clients, including extension of service contract.

Others

• Manage admin tasks in the operation of team.
• Other assignments from line manager & company.

REQUIREMENTS

• Minimum 02 years of experience in C&B, recruitment, general HR, HR outsourcing services.
• Thorough understanding of labor laws and relevant regulations.
• Solid grasp of HR management processes: recruitment, training, C&B, and employee relations.
• Clear and purposeful communication; intermediate English proficiency.
• Effective teamwork, time management, and task organization skills.
• Customer service mindset; proactive, adaptable, and improvement oriented.
• Ability to adapt and support others through change.
• Solution-oriented mindset; eager to learn and receptive to feedback.

BENEFITS

• 15 Annual Leave Days MIN (additional 1 day per 2 years of service, max 30 days).
• 13.5 Public Holidays Including Christmas Day and eves.
• Monthly meal allowance.
• Attractive quarterly & yearly bonus.
• Flexible working time.
• Private health and accident insurance package for employee.
• Birthday Leave and Birthday gift.
• Additional Long Service Bonus (1 gross month per 5 years) etc.