Senior Merchandising Manager - Luxury Retail

Reporting to: General Manager / Managing Director
Working Place: HCM 1.
Job Summary:
Work in close partnership with all key stakeholders in the follow-through and execution of all retail operations strategies and merchandising initiatives, to achieve operational excellence and commercial targets, including sell-through and stock level targets. Support delivery of excellence in retail basics through insights and active engagement in change management and process improvements.
2. Key Responsibilities:
Retail Operations & Projects • Execute implementation of operational policies, SOPs, internal controls, and practices and ensure communication of all initiatives to the store teams • Conduct regular store visits to ensure adherence and consistency in operational standards and internal control compliance • Partner with country leadership team in identifying areas of opportunities for retail and collaborate with cross-functional teams to implement and monitor retail solutions, including client experience initiatives • Stay up-to-date with industry trends and best practices, incorporating new ideas and approaches as appropriate to drive continuous improvement in retail operations Merchandising Coordination • Provide market insights to country leadership team and zone merchandising to support development of 360 plans • Monitor stock level especially for new launches and actively work with zone merchandising to maximize launch impact • Maintain close communication with stores on feedback on all launches and needs, and act as the bridge on ground-level execution between store leadership and zone merchandising • Coordinate with zone merchandising and supply chain on stock for all launches, new store openings, retail animations, and client events • Work closely with in-store visual merchandising to execute launch plan Analysis and Reporting • Collect and analyze data related to sales, inventory and other relevant metrics • Develop and maintain regular performance reports, dashboards, and presentations to communicate insights and trends to key stakeholders • Provide ad hoc analysis and reports​​​​​​​


 

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