Senior Manager, Employee Relations & HR Governance

• Lead and manage complex employee relations cases and workplace investigations, ensuring fair, consistent, and legally compliant outcomes while minimizing organizational and reputational risks.
• Provide expert advice and consultation to Managers, HR Business Partners, and business leaders on employee relations matters, including disciplinary actions, grievances, misconduct, workplace conflicts, performance-related concerns, and employment separation cases.
• Conduct thorough investigations, fact-finding activities, and case assessments, ensuring appropriate documentation, stakeholder alignment, and adherence to internal governance requirements.
• Drive quarterly employee relations case reviews with leadership teams to identify emerging themes, recurring issues, and workforce risks, recommending preventive actions and sustainable solutions.
• Analyze employee relations trends and key risk indicators to develop targeted interventions that strengthen workplace culture, employee experience, and organizational effectiveness.
• Build organizational capability in employee relations through training programs, case study discussions, coaching sessions, and practical guidance for managers and HR teams.

• Serve as the subject matter expert on labor law and employment compliance, ensuring employee relations practices are aligned with statutory requirements and company policies.
• Monitor changes in labor legislation and regulatory developments, assessing business impact and providing timely guidance to stakeholders on compliance obligations.
• Leverage employee relations analytics and dashboards to identify compliance gaps, workforce risk trends, and areas requiring proactive intervention or enhanced governance.
• Lead the review, development, implementation, and continuous improvement of Employee Relations policies, Work Rules, disciplinary frameworks, and related employment governance documents.
• Strengthen governance and compliance frameworks by aligning local practices with regulatory and global standards, ensuring consistency, transparency, and regulatory adherence across the organization.
• Lead the oversight of employee conduct, ethics investigations, and workforce risk matters, ensuring adherence to the Code of Conduct, company policies, and regulatory requirements while safeguarding organizational integrity and reputation.
• Collaborate with Legal, Compliance, Audit, and other stakeholders to ensure effective management of employee-related risks and successful execution of compliance initiatives

• Bachelor's degree in Human Resources, Law, Business Administration, Industrial Relations, or a related discipline.
• Minimum 8-10 years of progressive HR experience, including substantial experience in Employee Relations, Labor Relations, or HR Compliance.
• Strong knowledge of Vietnam Labor Code and employment regulations
• Proven experience managing complex employee relations cases, workplace investigations, disciplinary matters, grievances, and conflict resolution.
• Strong stakeholder management and influencing skills, with the ability to advise and challenge senior leaders effectively.
• Experience using data, analytics, and dashboards to identify trends, manage risks, and drive organizational decisions.
• Excellent communication, facilitation, and training skills.
• High level of integrity, sound judgment, and ability to handle sensitive and confidential matters professionally.
• Ability to work in a fast-paced, matrix environment and collaborate effectively across functions.

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