Staffing Outsourcing Manager

JOB PURPOSE
As a Manager, your main responsibility is to handle the operating tasks within Outsourcing & Staffing team, delivering excellent services to our valued clients and associates. You will work closely with the Operations Manager and other stakeholders.

ROLES & RESPONSIBILITIES
Service delivery management & HR consulting

• Manage team on daily operation activities including Payroll, Outsourcing & Staffing.
• Supervise and guidance staffing team lead as well as consultant on problem solving, settle down the clients and service issues.
• Take responsibility for monthly service quality, including payroll & billing to make sure it runs smoothly, accuracy and on time process; develop template and improve procedure as needed.
• Final check and take responsibility on all transaction, reports, contracts regarding to department's service.
• Give advisory to the team for all labor/ local laws/ practice/ market/ consulting service.
• Playing as escalate level to solve all the issues that relate to client service and monitor the quarterly/ yearly survey to improve service quality.
• Work with the client to develop and implement cost saving / process efficiencies.
• Develop and implement work processes that improve the operations within the Business Unit
• Advisory for recruitment pool and recruitment pipeline and work with recruitment team to ensure quality and quantity of candidates/shortlist.
• Working closely with legal and manager to provide best consult/ solutions to clients about local practice and process.
• Conduct workshop/ training/ sharing experience to team about actual case study and applying local law in providing Outsourcing service.
• Advise team leaders/ members with creative solutions related to Staffing Outsourcing service.

Business development and Branch activities

• On going follow up with client's request and order regarding payroll, outsourcing & staffing service.
• Take main responsibility and activity on approaching and follow up with new clients.
• Work closely with team leaders to ensure the quality & quality of service provided to clients as commitment.
• Work closely with sales team on sales reports, surveys, quotation and give best solution for country practice.
• Manage monthly P&L to make sure the development of business, forecast for monthly/ quarterly Revenue, direct cost, GP, headcounts, follow up AR and collect debt on time.

Others

• Manage the team in a stable way and improve the daily process of service.
• Weekly/ monthly report to management board as needed and commit the timeline.
• Other tasks as assigned by Manager.

REQUIREMENTS

• Bachelor’s degree in HR and related fields.
• At least 5 years of professional experience HR (C&B & Recruitment) with least 2 years in leadership role and 2 year working experience working with blue color.
• Fluent English (04 skills).

BENEFITS

• 18 Annual Leave Days MIN (additional 1 day per 2 years of service, max 30 days).
• 13.5 Public Holidays Including Christmas Day and eves.
• Monthly meal, phone allowance, transportation allowance.
• Attractive bonus.
• Flexible working time.
• Private health and accident insurance package for employee and 02 dependents.
• Birthday Leave and Birthday gift.
• Additional Long Service Bonus (1 gross month per 5 years) etc.

 

---

Your Safety and Data Security Matter to Us

Manpower is committed to a safe, secure, and transparent hiring process. We will never request any form of payment, banking details, or sensitive personal information at any stage of recruitment.

If you receive any suspicious communication claiming to be from Manpower, please report it immediately to: [email protected]

---

An toàn & Bảo mật Dữ liệu của bạn là ưu tiên của chúng tôi

Manpower cam kết mang đến quy trình tuyển dụng an toàn, minh bạch. Chúng tôi sẽ không bao giờ yêu cầu bất kỳ khoản phí nào, thông tin tài khoản ngân hàng hoặc dữ liệu cá nhân nhạy cảm trong suốt quá trình tuyển dụng.

Nếu bạn nhận được liên hệ đáng ngờ tự xưng là Manpower, vui lòng báo cáo ngay qua email: [email protected]