Technical Service Engineer (Medical Devices)

TECHNICAL SERVICE ENGINEER
Location: Based in HCMC or Hanoi, with assignments across Vietnam depending on client requirements.
Working Time: Flexible depend on client requirements

OVERVIEW
On-site customer support and related documentation for capital Equipment.

KEY RESPONSIBILITY
Capital System Setup

• Install, configure, and test new capital equipment.
• Perform functional testing, output verification, and equipment safety testing (EST) to ensure equipment operates within specifications.

Preventive Maintenance

• Conduct scheduled preventive maintenance according to the monthly PM plan.
• Support both demo units and commercial sales units.

Troubleshooting & Technical Support

• Provide basic troubleshooting support.
• Identify potential equipment issues and recommend initial corrective actions when possible.

Quality, Safety & Compliance

• Perform routine quality and safety inspections.
• Ensure service activities comply with company policies, regulatory requirements, and proper incident documentation procedures.

Training & Demonstration

• Deliver product operation and service-related training to customers and sales representatives.
• Support proper and safe use of equipment.

Other Assigned Duties

• Execute additional responsibilities assigned by management.

QUALIFICATIONS
Education

• Bachelor's or Master's degree in Biomedical Engineering, Electrical Engineering, or a related engineering discipline.

Experience

• Preferred 3+ years of experience in medical equipment servicing.
• Experience with electrosurgical equipment is highly desirable.

Technical & Professional Skills

• Can communicate well in English
• Strong problem-solving capability.
• Customer-focused mindset.
• Ability to perform equipment testing, maintenance, and troubleshooting activities.

Others

• Ready to travel to client sites at short notice when support is required.
• Effective communication skills.
• Ability to work under pressure.
• Strong teamwork and collaboration skills.
• Ability to build and maintain positive working relationships.

BENEFITS

• Salary: 30 – 40,000,000
• SHUI on 100% salary & Health Insurance
• 12 annual leaves
• 13th month salary

CONTACT

• Email: [email protected]
• Phone/Zalo: 085 241 3136 - Khang

 

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If you receive any suspicious communication claiming to be from Manpower, please report it immediately to: [email protected]

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