Job Description – Head of Human Resources (Chinese Speaking)

Location: Dong Nai, Vietnam
Industry: Garment / Textile Manufacturing
Company Size: ~1,000 Employees

Position Summary

The Head of Human Resources will lead the full HR function for a garment manufacturing operation of approximately 1,000 employees in Dong Nai. This role is responsible for developing and executing HR strategies that support business growth, workforce stability, labor compliance, talent development, and employee engagement. The successful candidate will act as a strategic partner to factory leadership while ensuring smooth day-to-day HR operations.

Key Responsibilities

HR Strategy & Leadership

• Develop and implement HR strategies aligned with business objectives.
• Partner with General Manager and senior leadership on workforce planning and organizational development.
• Lead and develop the HR team to deliver efficient HR services across the factory.

Talent Acquisition & Workforce Planning

• Manage recruitment activities for both direct and indirect labor.
• Build talent pipelines for key management and technical positions.
• Support manpower planning to meet production expansion requirements.

Employee Relations & Labor Compliance

• Ensure compliance with Vietnamese Labor Law and related regulations.
• Manage employee relations, disciplinary actions, grievance handling, and dispute resolution.
• Maintain positive relationships with local authorities, labor unions, and relevant government agencies.

Compensation & Benefits

• Oversee payroll, benefits administration, and HR policies.
• Ensure competitive compensation practices that support attraction and retention.
• Monitor labor cost and provide HR analytics to support business decisions.

Training & Organizational Development

• Design training and development programs for supervisors, managers, and key talent.
• Drive succession planning and leadership development initiatives.
• Establish performance management processes and continuous improvement culture.

HR Operations

• Manage all HR administration, employee records, contracts, and HR systems.
• Lead annual performance review and salary review processes.
• Ensure HR policies and procedures are consistently implemented across the organization.

Factory Culture & Employee Engagement

• Promote a positive workplace culture and employee engagement.
• Develop retention initiatives to reduce turnover and improve workforce stability.
• Support CSR, compliance audits, and company culture programs.

Requirements

Education

• Bachelor's Degree in Human Resources, Business Administration, Psychology, Law, or related fields.
• Master's degree is an advantage.

Experience

• Minimum 10 years of HR experience, with at least 5 years in a senior HR leadership role.
• Strong manufacturing experience is required; garment, textile, footwear, or labor-intensive industries highly preferred.
• Experience managing HR for factories with 800-2,000 employees.
• Strong exposure to labor relations, industrial relations, and workforce management.

Language

• Fluent in Mandarin Chinese and English.
• Ability to communicate effectively with Chinese-speaking management and local Vietnamese teams.

Skills

• Strong leadership and people management capabilities.
• Excellent knowledge of Vietnamese labor law and HR best practices.
• Proven experience in organizational development and change management.
• Strong stakeholder management and communication skills.
• Ability to work in a fast-paced manufacturing environment.

Reporting Line

• Reports directly to General Manager / Factory Director.
• Leads HR, Recruitment, Training, C&B, and Administration functions.

KPI Focus

• Employee retention and turnover control.
• Recruitment lead time and hiring effectiveness.
• Labor compliance and audit results.
• Employee engagement and workforce productivity.
• HR cost management and organizational capability development.

 

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