UX/UI and Tech Developer

I. Job Responsibilities

• Design, build, configure, integrate, test and deploy digital capabilities across acquisition, issuance, activation, usage and cross selling journeys
• Translate customer journeys, user stories, wireframes and product requirements into intuitive user interfaces and robust technical solutions
• Develop web, mobile, API and microservice components connecting digital channels with core banking, card management, payment switch, CRM, campaign and data platforms
• Design and implement user interfaces, workflows and interactions that improve usability, accessibility, adoption and customer experience
• Collaborate with Product Owner, Business/Data Analyst, Journey Design Specialist and CX Lead to validate user flows, design requirements and acceptance criteria
• Ensure solutions meet security, performance, resiliency, scalability and maintainability standards
• Support release implementation, production monitoring, incident resolution, root-cause analysis and continuous improvement
• Maintain technical documentation, reusable components, design assets and technical debt backlog

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II. Measurement Indicators

• Delivery and execution: sprint completion rate, release success rate and dependency closure
• Engineering quality: code quality, test coverage, defect leakage, vulnerability closure and technical debt reduction
• Platform performance: API response time, transaction success rate, STP enablement, system availability, incident count and MTTR
• Digital experience quality: UX defect rate, accessibility compliance, design-to-build rework rate, task completion success rate and adoption of delivered features

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III. Key Qualifications and Experience

1. Education

• Minimum: Bachelor's Degree in Computer Science, Software Engineering, Information Technology, Human-Computer Interaction or a related field
• Preferred: Master's Degree in Computer Science, Software Engineering or Digital Product Design; cloud, secure coding, UX/UI, agile or DevOps certification preferred

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2. Experience

• 5–8 years in front-end, full-stack, mobile or digital application development within banking, cards, payments, fintech or regulated industries
• Experience delivering customer-facing digital products and journeys across web and mobile channels
• Hands-on experience in modern front-end technologies such as Angular, React or Flutter and API integration
• Experience collaborating with UX/UI designers, product teams and agile squads
• Familiarity with design systems, responsive design, usability principles and customer-centric digital experiences

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3. Skillsets

• Strong knowledge of front-end engineering, responsive design, modern UI frameworks, API integration and web or mobile application development
• Working knowledge of UX/UI principles, user flows, interaction design, accessibility and design systems
• Understanding of full-stack engineering concepts, microservices, CI/CD, automated testing and production support
• Understanding of cards and payments journeys, including onboarding, activation, payments, servicing and engagement
• Ability to translate customer journeys, wireframes and business requirements into scalable, secure and maintainable solutions
• Familiarity with Figma and design collaboration tools

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IV. Attributes

• Strategic mindset: balance short-term delivery needs with long-term scalability, resilience and maintainability and balance customer experience objectives with technical feasibility and delivery priorities
• Customer focus: design and develop intuitive digital experiences that address customer needs and reduce friction
• Stakeholder balance: build trusted relationships across Product, Risk, Compliance, Technology, Operations, Channels, partners and regulators to align decisions and resolve trade-offs
• Drive results: deliver high-quality customer-facing solutions and technology systems that drive speed, reliability and measurable business impact
• Collaborate: partner across design and engineering disciplines to deliver seamless end-to-end digital journeys

 

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Manpower is committed to a safe, secure, and transparent hiring process. We will never request any form of payment, banking details, or sensitive personal information at any stage of recruitment.

If you receive any suspicious communication claiming to be from Manpower, please report it immediately to: [email protected]

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