Supplier Quality Manager

JOB DESCRIPTION

Title: Supplier Quality Manager
Team: Supplier Quality
Reports to: Quality Manager – Asia, and Procurement Director
Direct Reports: Supplier Quality Engineers
Working location: HCMC, hybrid (Office at Hang Xanh – Dien Bien Phu)
Works with Procurement, Engineering, Suppliers, 3rd party Inspection service

For more information: Please contact Hung Nguyen at 0355 385 791 (phone/Zalo) OR [email protected]

About the Role
• We are looking for a Supplier Quality Manager who is responsible for developing, implementing, and managing the supplier quality management system. This role leads the SQE team to ensure supplier performance meets company quality standards, minimizes risks, and supports business objectives.
• This role is based in HCMC and will be a hybrid role, travel abroad (China) around 1 time per month, and travel to suppliers in Vietnam, both North and South Vietnam

Key Responsibilities:
1. Strategy & Leadership
• Develop and execute the supplier quality strategy aligned with company objectives
• Establish KPIs and performance metrics for both suppliers and SQE team
• Lead, coach, and develop the SQE team
• Act as the primary point of contact for supplier quality at the management level

2. Supplier Quality Management
• Oversee the full supplier lifecycle: onboarding, qualification, performance monitoring, and development
• Ensure suppliers comply with quality standards (ISO, ASME, EN, or equivalent)
• Approve new suppliers through qualification processes, supporting company to expand sourcing capabilities
3. Supplier Performance & Improvement
• Monitor and analyze supplier KPIs (NCR, OTIF, COPQ…)
• Lead supplier improvement initiatives and development programs
• Drive resolution of major supplier quality issues
• Ensure effective closure of supplier quality issues with root cause and corrective actions
4. Audit & Compliance
• Define and execute supplier audit plans (on-site and remote)
• Ensure compliance with internal quality systems and customer requirements
• Review and approve audit reports prepared by SQE team and 3rd party Inspection service company
• Escalate critical supplier issues to senior management
5. Cross-functional Collaboration
• Work closely with Procurement, Engineering, and Manufacturing teams
• Participate in New Product Introduction (NPI) to ensure supplier readiness
• Support sourcing decisions with supplier quality and risk assessments
6. Process & System Improvement 
• Standardize supplier quality processes (SOPs, work instructions, templates)
• Drive digitalization and data analytics for supplier performance tracking
• Continuously improve supplier quality management systems

Education, Work Experience & Skills required, Personal Qualities (Selection Criteria)
Education:
• Bachelor degree in Mechanical Engineering, Welding background is preferred Work Experience and Skills
• Minimum 8-10 years of experience in Supplier Quality
• At least 3 years of experience in a leadership role
• Experience working with global suppliers is preferred
• Must-have: experience in Structural Steel fabrication industry, Piping fabrication is preferred
• Familiarity with ISO 9001 and related standards (ISO 3834, ISO 14001, ISO 45001, ISO 37301).
• Six Sigma Green Belt certified is preferred
• Strong problem-solving tools (8D, 5Why, Fishbone) Personal Attributes
• Structured, self-motivated and passionate about Quality
• Strong communication skills and the ability to work with internal and external authorities
• Willing to travel several weeks per month
Additional Requirements
• Proficient in English & Chinese, with the ability to communicate clearly and effectively in both verbal and written formats, including technical discussions, reporting, documentation, and correspondence with colleagues and clients.
• Capable of understanding complex instructions, participating in meetings, and preparing detailed reports or presentations.
Compensation & Benefits Description
• Gross Monthly Salary: TBD
• Bonuses: TBD
• Benefits: 13th month salary - Insurance/ health check - 14 days annual leave

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