Senior Project Manager

• Act as the primary point of contact for project communication, collaborating closely with customers, Customer Success Managers (CSM), production, operations, and other relevant departments.
• Ensure all client-facing and internal stakeholders are perfectly aligned; maintain ultimate transparency so stakeholders are never surprised by status updates.
• Communicate with a straightforward, clear, and professional style.
• Demonstrate strong assertiveness and pushing-back skills to align expectations when project timelines or scopes are unrealistic, even with senior stakeholders.

• Lead and coordinate resources and capacities across multiple locations to ensure seamless project delivery.
• Act as a dynamic problem solver; resolve complex issues and provide effective guidance and coaching to the team.
• Maintain a calm demeanor under high pressure while executing rapid and precise solutions.

• Take full charge of creating key project documents, including detailed project plans, roadmaps, and project charters from Day 1.
• Establish and enforce project governance processes, ensuring standard practices are followed across all departments.

• Proactively anticipate, identify, and manage potential risks before they are raised or escalate into critical issues.
• Identify, address, and communicate delivery risks early, establishing clear and effective recovery plans for any timeline or budget deviations.

• Produce highly structured, clear, and clean project reports and post-project reviews for leadership.
• Maintain meticulous project documentation so that any external team member can easily pick up and understand the project mid-stream.

• PRINCE2 Practitioner Certification is mandatory.
• Fluent Professional English (C1 level or above), both written and verbal, is mandatory.

• 5+ years of proven experience in successfully delivering complex, high-impact projects involving a large number of stakeholders across multiple locations.
• Prior experience managing client-facing projects in a multi-language, cross-cultural environment.

• Exceptional project planning, scheduling, and resource coordination skills.
• Outstanding analytical, logical thinking, and problem-solving capabilities.
• High level of comfort working cross-culturally and with diverse teams.

• Strong Ownership: Treats project outcomes as their own personal accountability, going beyond a mere tracking function.
• Calm under high pressure but exceptionally quick in taking action.
• Assertive, honest, trustworthy, and a strong team player.

• Accelerated Onboarding & Contribution: Successfully drive self-led onboarding from day one, demonstrating the ability to take immediate ownership of complex, high-impact projects.
• On-time Delivery: Consistently meet all critical project milestones and deliverables on schedule, ensuring that timelines are strictly adhered to.
• Operational & Financial Impact: Achieve defined project goals, ensuring that all outcomes align with both operational efficiency targets and financial expectations.
• Rigorous Project Governance: Establish, maintain, and enforce best-in-class governance processes, ensuring standard practices are consistently followed across all departments.
• Meticulous Documentation: Maintain transparent and high-quality project documentation that allows any external stakeholder or team member to easily understand and pick up the project at any stage.
• Long-term Strategic Execution: Successfully drive big, complex initiatives to completion, ensuring seamless alignment across cross-functional teams and stakeholders.

• Flexible working hours in a results-oriented culture with 5 days working from home per month.
• Attractive salary reflecting your impact on business and quality outcomes.
• Full statutory insurance plus enhanced private healthcare (Pixelz Care), along with annual health check-ups and wellbeing programs.
• Work in a truly international environment, collaborating with teams across Europe, the US, and Asia.
• Clear development pathways, hands-on training, and opportunities to build new capabilities in AI-driven production.
• Up to 15 days annual leave, summer day off, and full maternity (6 months) & paternity (2 weeks) leave.
• Team building activities, company trips, clubs (sports, chess, etc.), Happy Friday events, and a collaborative, energetic workplace.

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