Technical Service Engineer

• Build up business relationships with customers in assigned applications by providing technical services, product knowledge, and related technology in term of application recommendations, technical seminars, certificates, and related documents support.
• Expand market and customer base in assigned applications by collaborating with commercial team according to business direction of company.
• Realize movement of customers, suppliers, competitors in assigned applications about their products and applications for considering improving or develop products and services of company.
• Manage product quality claim and complaint from customers in assigned applications.
• Support technical information in assigned products and collaborate with other functions for making decision about product quality issues of company.
• Finding opportunities for new product development and new application development in assigned applications.
• Perform safety, environmental, and energy work according to the company’s policies, rules and regulations, and legal requirements.
• Participate in productivity improvement activities according to the company's policies.
• Perform other tasks as assigned by the superior.

• Bachelor’s degree in Chemical Engineering, Petrochemical, Materials or related fields.
• Minimum 1 years of experience in application engineering, R&D, or technical customer service.
• Strong knowledge of product applications and related technologies.
• Excellent communication and presentation skills (technical seminars, customer training).
• Analytical and problem-solving abilities.
• Proficiency in MS Office; knowledge of Power BI or data analysis tools is a plus.

• Working location: Thao Dien, HCMC
• Working time: Mon - Fri (8AM - 5PM)

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